Can I ship items with batteries through JunFeng?

It depends on the route. The Canada and Australia lines support batteries, liquids and sensitive goods. The UK line handles general cargo and solid goods; liquids and cosmetics require confirmation via the sensitive-goods channel. The Japan line is electronics-friendly. Please contact our team to confirm your specific cargo type.

What happens if my shipment is delayed?

If a shipment exceeds the committed transit time, JunFeng provides delay compensation according to the route policy. Our customer service team monitors shipments and follows up on exceptions.

Which destinations does JunFeng serve?

JunFeng currently operates direct express lines to the UK, USA, Canada, Europe (including Germany, France, Italy, Spain and more), Australia and Japan.

What is JunFeng's lost parcel policy?

Our parcel loss rate is below 0.01%. In the rare event of a confirmed loss, compensation is handled according to the route policy, with customer service support throughout the process.

International Shipping Services - End-to-End Express Lines

End-to-End Express Shipping Lines

Each card highlights the core capabilities and service scenarios for every destination.

🇬🇧

UK Express Line

Daily flights · Precise clearance · Oversized freight

Flights: Daily dispatch — up to 11 flights per week.
Transit: Warehouse to door in 4–7 days.
Highlights: DDP duty-paid, low customs inspection rate, general & solid goods.
Clearance: Express customs clearance, full UK delivery coverage.
Custom: Tailored logistics for oversized cargo.

View UK Line Details →

🇺🇸

USA Express Line

Regional routes · Integrated customs clearance

Flights: 6 flights per week.
Routes: Routed to nearest airport by region (JFK, ORD, LAX).
Clearance: Integrated customs clearance with direct overseas customs node connections.
Transit: Nationwide warehouse to door in 5–7 days.

View USA Line Details →

🇪🇺

Europe Express Line

Multi-modal transport · Stable nodes

Flights: At least 3 flights per week.
Transit: Warehouse to door in 6–10 days for major countries.
Modes: Air, rail, road and sea freight available.

Enquire About Europe Line →

🇨🇦

Canada Express Line

Flexible routes · Sea Express option

Flights: 9 flights per week.
Routes: Routed to nearest airport by region (YYZ, YVR).
Highlights: Sea Express option & sensitive-goods channel.
Transit: Air express 6–9 days; economy line 12–15 days; Sea Express 25 days.

View Canada Line Details →

🇦🇺

Australia Express Line

Air & sea freight both support sensitive goods

Flights: 5 flights per week.
Routes: Routed to nearest airport by region (SYD, MEL).
Transit: Air express 6–9 days; sea freight 28 days.

Enquire About Australia Line →

🇯🇵

Japan Express Line

Auto customs declaration · Electronics-friendly

Flights: At least 3 flights per week.
Clearance: Automatic customs declaration submission.
Transit: Air express warehouse to door in 3–7 days.

Enquire About Japan Line →

🛒

Cross-Border E-Commerce Logistics

UK / USA / Canada

Best for: Amazon FBA replenishment, direct-to-consumer, eBay stock.
Highlights: DDP duty-paid, 180 days free storage, bulk collection.
Compliance: US de minimis exemption removed — DDP clearance keeps your shipments safe.

View E-Commerce Shipping Details →

🎓

International Student Shipping

UK / USA / Canada

Best for: Students shipping clothing, books and personal effects from China to overseas.
Highlights: 180 days free storage, DDP duty-paid, consolidate multiple parcels to save on shipping.
Promise: 7-day loss compensation guarantee, full end-to-end tracking.

View Student Shipping Guide →

🏪

Taobao & Shopping Consolidation

UK / USA / Canada

Best for: Chinese communities overseas buying from Taobao, JD.com or Pinduoduo and shipping abroad.
Highlights: Consolidates parcels sellers won't ship overseas — save 30–60% vs individual shipments.
Promise: 180 days free storage, DDP duty-paid, full tracking.

View Taobao Shipping Guide →

Transit Time Overview

Comparing the UK and Canada express lines: process steps and key performance data.

🇬🇧 UK Express Line

Daily dispatch · South China hub · 11 flights/week

5-day delivery rate

91%+

4–7 days

Warehouse to door

11 / week

Flight frequency

Low inspection

Express clearance

Pack & Dispatch Day 0

Guangzhou/Shenzhen/Hong Kong warehouse — packed and labelled
Export Clearance & Departure Day 1

Chinese export clearance completed, flight departs
Arrival & Collection Day 2

Lands at UK airport, cargo collected
UK Customs Clearance Day 3

Express customs clearance, sorted to delivery depot
Out for Delivery Day 4

UK national delivery network dispatches
Delivered ✓ Day 5

Customer signs for parcel

🎯 Service Highlights

✓ DDP duty-paid, low inspection rate
✓ General & solid goods accepted
✓ Full UK national delivery coverage
✓ Express clearance — fast and smooth

🚚 Local Network Advantage

✓ Local delivery fleet: 20+ vehicles
✓ 48-hour delivery guarantee after landing
✓ Sea Express & sensitive-goods channel
✓ Dual airports: YYZ & YVR

🇨🇦 Canada Express Line

9 flights/week · YYZ/YVR by postcode · Local last mile

10-day delivery rate

90%+

6–9 days

Air express

9 / week

Flight frequency

25 days

Sea Express

Pack & Dispatch Day 1

Packed and labelled at China warehouse
Export Clearance & Departure Day 2

Chinese export clearance complete, flight departs
Arrival & Collection Day 3

Lands at Canadian airport, cargo collected
Canadian Customs Clearance Day 4

Canadian customs cleared, sorted to depot
Urban Delivery Day 5–7

Major city delivery network dispatches
Suburban & Remote Delivery ✓ Day 8–10

Local delivery fleet delivers, customer signs

Why are our transit times so reliable?

• Daily / high-frequency flights reduce waiting time
• Express clearance mode with low inspection rates
• Full-chain visibility with real-time node monitoring
• Carefully selected last-mile partners for reliable delivery

Transit time guarantees

• Automatic compensation for every day over the committed time
• 24/7 customer service tracking every exception
• Backup flight contingency plans
• Pro-active after-sales — problems resolved automatically

End-to-End Service System

End-to-end coverage across warehousing, customer service, line-haul transport and technology.

Warehouse Value-Added Services

Single-parcel dispatch, unpacking & inspection, consolidation, photography/video, vacuum packing, fragile item packaging, custom wooden crates & frames.

Customer Care

24/7 customer support, nationwide collection, declared-value insurance, pro-active after-sales service.

Premium Trunk & Last-Mile

Trunk coverage via Guangzhou, Korea and Hong Kong airports; selected last-mile partners and local Chinese-speaking delivery teams; oversized & custom freight solutions.

Integrated Technology Platform

Mini-program / H5 ordering, fully digitalised operations, real-time node tracking, fast pre-declaration, integrated collection & delivery management.

Warehouse Value-Added Services in Action

Personalized handling services tailored to every customer's needs.

Inspection / Photography / Sorting

Custom Wooden Crates & Frames

Fragile Item Packaging

Vacuum Packing

Core Competitive Advantages

Full-Chain Control & Local Operations

Export Customs

Integrated warehouse-customs, end-to-end inspection

Air Trunk

Deep airline partnerships, real-time flight visibility

Import Clearance

System integration, real-time customs data sync

Last-Mile Delivery

Deep partnerships, local value-added services

Localised Overseas Operations

JunFeng has established dedicated overseas operations teams, putting us closer to customers. Our Canada and UK divisions manage last-mile delivery locally, with on-the-ground teams at key nodes.

• Overseas delivery teams & local-language customer support
• Over 1 million overseas customers in our private network
• Canada local delivery fleet: 20+ vehicles, 48-hour delivery guarantee

Rapid System Iteration

Proprietary platform, API integration with all partners

Advanced WMS

Highly automated pipeline, real-time inventory sync

Easy-to-Use App

14 years of product refinement — intuitive and reliable

Big Data Analytics

Operations dashboards & sentiment monitoring

Express Delivery - Our Service Standard

Clear service standards, defined delay compensation policies and responsive after-sales support.

Delay = Compensation

Automatic daily compensation for every day over the committed transit time.

Pro-Active After-Sales

Real-time monitoring and human follow-up for shipment exceptions.

Every Request Answered

Customer requests are reviewed and handled by the service team.

JunFeng International Service Overview — End-to-End Express Shipping

End-to-End Express Shipping Lines

UK Express Line

USA Express Line

Europe Express Line

Canada Express Line

Australia Express Line

Japan Express Line

Cross-Border E-Commerce Logistics

International Student Shipping

Taobao & Shopping Consolidation

Transit Time Overview

🇬🇧 UK Express Line

🎯 Service Highlights

🚚 Local Network Advantage

🇨🇦 Canada Express Line

Why are our transit times so reliable?

Transit time guarantees

End-to-End Service System

Warehouse Value-Added Services

Customer Care

Premium Trunk & Last-Mile

Integrated Technology Platform

Warehouse Value-Added Services in Action

Inspection / Photography / Sorting

Custom Wooden Crates & Frames

Fragile Item Packaging

Vacuum Packing

Core Competitive Advantages

Full-Chain Control & Local Operations

Export Customs

Air Trunk

Import Clearance

Last-Mile Delivery

Localised Overseas Operations

Rapid System Iteration

Advanced WMS

Easy-to-Use App

Big Data Analytics

Express Delivery - Our Service Standard